The family from Inanda, near Durban, wanted the rain water from the road to be channelled away from their house and they made a trench.
But eThekwini municipal workers built toilets and closed up the trench to put sewerage pipes in place.
Then the rain that hit Durban on Friday left the family’s house and furniture destroyed after water from the road flowed into the house, turning the floors into dams.
Family member Ziyanda Mazela (30) said she told the municipal workers that if they closed the trench, water from the road would come into her house.
“They promised to open the trench after they had finished, but they left without doing so. Now water from the road, especially whenever it rains, comes into my house,” she said.
“My house turns into a dam.
“The water comes in and everything in my house gets damaged.”
She said if the workers had listened to her, her family would not have been affected by the recent rains.
“I want the workers to come back and fix the trench. I can’t do it because I am a woman and I would have to pay men to do it for me,” she said.
Municipal spokeswoman Princess Nkabane finally responded to the SunTeam’s many emails, phone calls and text messages.
“I will follow up with the unit that should have responded. I will come back to you once I have the information you need,” she said.